FAQ

Frequently Asked Questions

Whether you're a first-timer or an experienced racer, we understand that you may have questions about our simulators, facilities, and services.

What is a Teleios simulator?

A Teleios simulator offers all the thrills of high-speed professional racing, without any of the risks. It’s an amalgamation of engineering, technology, and luxury.

Do I need to make a booking, or can I walk in?

Due to the high demand at the Dome, advance bookings are highly recommended in order to experience the Teleios simulators.

What is your refund policy?

We provide a full refund if the cancellation is made within 24 hours of booking.

What is a Race Session booking?

Race session booking is for first timers or experienced racers who want to compete against other players or friends. It includes a practice session, qualifying round, and a race session.

What is a VIP booking?

VIP Room booking is for those who want a private and exclusive experience. It includes a private room with two racing simulators, food and beverages, a private coach, and tech support.

What is a competitive race?

The Teleios Dome offers several races on a daily basis, where you can test your skills for a chance to win prizes every single day!

What are the prizes?

Every race mode offers a chance to win different prizes, to find out more about what, and how you can win, contact us.

How can I sponsor an event at the Teleios Dome?

There are several packages available for sponsorships and activations at the Dome. To find out more, please fill in the sponsorship form here (add link) and a representative will reach out to provide further information.

What are racing simulators?

Racing simulators are computer programs that allow you to simulate driving a race car. They feature realistic graphics and physics, allowing you to experience the thrill of racing without leaving the comfort of the simulator.

What types of cars can you drive on the racing simulators at Teleios Dome?

Teleios Dome offers a variety of racing simulators, including Formula 1, GT, and touring cars. Each simulator features realistic physics and handling, allowing you to experience the thrill of driving a high-performance race car.

Can I bring my own racing gear to Teleios Dome?

Yes, you are welcome to bring your own racing gear. However, all gear must be approved by our staff to ensure that it meets safety standards.

Can I book a private event at Teleios Dome?

Yes, Teleios Dome offers private event bookings for corporate events, parties, and other special occasions. Our staff will work with you to create a customized event that meets your needs and exceeds your expectations.

Is it possible to purchase a teleios simulator?

Yes we also sell the complete simulator that is completely customisable to suit each persons preferences, however we do recommend that you have a test drive first.

Where is the exact location ?

the exact location is as follows on the map and when you arrive its the second building on the right hand side building number D65 Get Location

Is there a minimum height requirement to use the simulators ?

Everyone is welcome to come and play as long as you can reach the pedals and steering wheel. We also have booster cushions.

I’ve never used a Teleios simulator before, how does it work?

It’s as simple as flicking a switch. The simulator drives just like a super car, and there will always be assistants on the floor to help.

Can I cancel my booking?

Yes, you can cancel any booking made through the Teleios Dome website within 24 hours, and a full refund will be provided in the form of the original payment method.

What is a First Timer booking?

First Timer Booking is a 30-minute experience for those who are new to racing simulators, which includes a video tutorial, assistance from our team, and the use of our professional racing simulator.

What is a Group booking?

Group Booking is for groups of 5 or more people who want to enjoy a racing simulator experience together. It includes a 60-minute experience, with a practice session, qualifying round, and race session.

What is a Corporate booking?

We provide exclusive packages designed for companies and corporations. Please fill in the corporate booking form (add link) and a representative from our team will reach out to provide further information.

What are the race types?

To find out more about the race modes at the Teleios Dome, please contact us.

How can I purchase a simulator?

To express your interest in purchasing a simulator, please visit www.teleios.ae

What is Teleios Dome?

Teleios Dome is a state-of-the-art entertainment facility located in Dubai Production City, UAE. It features a variety of racing simulators, including Formula 1 and GT cars, as well as production cars.

Who can use the racing simulators at Teleios Dome?

The racing simulators at Teleios Dome are suitable for all ages and skill levels. Whether you are a beginner or an experienced racer, there is a simulator program that is right for you.

Do I need any prior experience to use the racing simulators at Teleios Dome?

No, prior experience is not necessary. Our professional instructors will guide you through the simulator experience, teaching you the basics of racing and providing tips on how to improve your skills.

Are there any age restrictions for using the racing simulators at Teleios Dome?

No, there are no age restrictions for using the racing simulators. However, children under the age of 18 must be accompanied by a parent or guardian.

How do I book a session?

You can book a session on the booking section of the website or call the teleios dome number and a member of our team will assist you personally.

Do I need to book/can I walk-in?

We do have some racing sims available for walk-in, but these are first come, first served, and during peak times like evenings and weekends these book up quickly so cannot be guaranteed. Booking in advance is highly recommended to avoid disappointment.

Do you host birthday parties?

Yes we can host birthday parties of up to 60 guests, once an enquiry is sent a member of our team will help to see what requirements are needed.

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